Pueblo Bonito Mazatlan Beach Resort - All Inclusive

Service was excellent. Pool staff were very good. Rooms were clean, food was tasty and a good variety.

Amenities were up to expectations, restaurants and food were amazing and staff was super friendly and accommodating. Will definitely be coming back. Beach was very clean and although there were vendors walking around, no one was overly disturbing and hotel staff did a great job keeping it a peaceful environment.

The restaurant Cilantro was probably our favourite spot. We had friends staying at Emerald Bay and you have access to both hotels. We spent afternoons there and evenings at Pueblo Bonito.

My daughter and I had one of the junior suites on the third floor. It was perfect with the king-sized bed and the ocean view. We loved how friendly the staff always was, the choices of food, and the very nice beach that was right in front of the hotel. It was very clean everywhere and the hotel had very good COVID protocols in place. There was a good variety of food to choose from between the three restaurants and the snack bar on site. I enjoyed walking on the beach every morning and watching the sunset with my daughter from our balcony or the beach every evening. She went para-sailing twice right from the beach. We also really enjoyed soaking in the jacuzzi late in the evening when no one else was using it.

All staff is great! Something outstanding to mention is that, this is the first all inclusive hotel I see staff being as nice as friendly to Mexican than to foreign people, in general in all locations and hotels, staff is more attentive and treats better the foreign than us! The facilities are nice and the restaurants are great!